GLS Package Tracking

To locate your parcel, enter your tracking number into the GLS search tool. The system displays the most recent scan location and status. If the status shows delivered but you have not received it, check with neighbours, look for a notification card, or verify if it was left at a designated ParcelShop.

Your tracking number is provided by the sender, usually within a shipping confirmation email. It typically consists of 8 to 11 digits or a combination of letters and numbers. If you cannot find it, contact the sender directly as GLS cannot search for packages using only the recipient's name or delivery address.

Tracking updates occur only when your parcel is scanned at a GLS depot or distribution center. Statuses may remain unchanged during long-distance transit, weekends, or public holidays. If your tracking has not updated for more than three business days, contact the sender to request a formal investigation.

In transit indicates that your parcel is moving through the GLS network. It has been processed at a sorting hub and is currently traveling toward the next depot or the final delivery center. This status remains active until the package is loaded onto a delivery vehicle for the final leg of its journey.

Domestic shipments generally arrive within 24 to 48 hours. International deliveries within Europe typically take 2 to 4 business days, while shipments to more distant regions may take 4 to 7 business days. These are estimates and can be influenced by weather, customs processing, or high seasonal volumes.