Amazon Logistics Package Tracking
- Official Site
- amazon.com
- Contact Number
- 1-888-280-4331
- [email protected]
You'll be redirected to 15track.com to complete your tracking.
About Amazon Logistics
Amazon Logistics (AMZL) is the company's own last-mile delivery arm, working in parallel with outside carriers to bring Amazon.com orders to doorsteps across the US, the UK, and an expanding set of markets.
Amazon Logistics Tracking Status Codes Explained
- Pending
- Amazon is processing the order and preparing it for shipment. No carrier has picked it up yet.
- Shipped
- Your order has left an Amazon fulfilment centre and is on its way to the delivery address.
- Arriving On Time
- The parcel is on schedule — Amazon's tracking page shows the expected delivery date or window.
- In Transit
- The package is moving through Amazon's delivery network toward its destination.
- Out for Delivery
- The package is on an Amazon driver's vehicle and due to arrive today.
- Delivered
- The package has been delivered. Amazon typically records a location — front door, parcel locker, or with a neighbour — in the order details.
- Delivery Attempted
- A driver tried to deliver but couldn't — often because a signature was required or the location was inaccessible. A redelivery is normally scheduled automatically.
- Package Arriving Late
- The shipment missed an expected scan. It usually arrives within a day or two; eligible orders may receive an Amazon credit.
- Available for Pickup
- The package is ready for collection at an Amazon Locker, counter, or partner location.
- Return to Sender
- The package couldn't be delivered and is on its way back to Amazon. A replacement or refund is typically issued automatically.
- Undeliverable
- Delivery couldn't be completed due to an incorrect address, repeated missed attempts, or access issues. Contact Amazon customer service for next steps.
Amazon Logistics Delivery Times & Service Options
Amazon Same-Day Delivery
Same dayPrime delivery in as little as five hours on eligible orders in major metros.
Amazon One-Day (Prime)
1 business dayFree next-business-day delivery for Prime members on eligible items.
Amazon Two-Day (Prime)
2 business daysStandard Prime free shipping tier across the US.
Amazon Standard Shipping
5–8 business daysFree delivery for non-Prime orders meeting the minimum order threshold.
Amazon No-Rush Shipping
6+ business daysSlower shipping for Prime members in exchange for a digital reward or discount.
Useful Links
Frequently Asked Questions
How do I track a package shipped by Amazon Logistics?
Use the TBA-prefix tracking number in the field above, or log in to your Amazon account and select "Track Package" from the relevant order.
What does an Amazon Logistics tracking number start with?
AMZL assigns tracking codes that begin with TBA and contain 12 additional digits (for example, TBA123456789000). Orders fulfilled by outside carriers will carry that carrier's own format.
Can I use a TBA tracking number on third-party tracking sites?
TBA numbers are exclusive to Amazon's own platform; they won't resolve on most carrier sites. Multi-carrier tools like 15track can read them.
When does Amazon Logistics typically deliver?
Deliveries run seven days a week from 6 AM to 10 PM. Most customers receive a tighter estimated window on the morning their parcel is due.
What does "Package arriving late" mean on Amazon?
The parcel missed an expected scan checkpoint. It usually shows up within one or two business days — reach out to Amazon support if nothing changes after 48 hours.