Canada Post Package Tracking
- Official Site
- canadapost-postescanada.ca
- Contact Number
- 1-866-607-6301
- [email protected]
You'll be redirected to 15track.com to complete your tracking.
About Canada Post
Canada Post is the country's principal mail and parcel carrier, reaching over 17 million Canadian addresses through a retail access network of approximately 6,000 outlets.
Canada Post Tracking Status Codes Explained
- Electronic Shipping Information Submitted
- Canada Post has received shipping details from the sender, but the item hasn't been physically accepted into the network yet.
- Item Processed
- The parcel has been scanned at a Canada Post processing facility and is moving through the sorting network.
- In Transit
- Your item is travelling between Canada Post facilities toward its destination.
- Customs Clearance
- The parcel is in the customs clearance process, either on import into Canada or export to another country.
- Out for Delivery
- The item is with a delivery agent and scheduled to be delivered today.
- Delivered
- The item has been delivered — a signature may have been obtained depending on the service and delivery options.
- Delivery Attempted
- Canada Post tried to deliver but no one was available. A Delivery Notice Card is usually left with pickup or redelivery instructions.
- Item Held
- The parcel is being held at a post office or customer service point for pickup.
- Delayed
- An unexpected event has slowed the item's progress. Tracking will resume when it re-enters the normal flow.
- Return to Sender
- The item couldn't be delivered and is being returned to the sender.
Canada Post Delivery Times & Service Options
Priority
1–2 business daysFastest Canada Post option, with on-time guarantee and signature on delivery.
Xpresspost
1–3 business daysExpedited tracked delivery with a delivery guarantee, ideal for time-sensitive parcels.
Expedited Parcel
1–7 business daysEconomical tracked service for business-to-consumer shipments within Canada.
Regular Parcel
2–9 business daysLowest-cost tracked parcel option, with delivery times based on origin-to-destination distance.
Useful Links
Frequently Asked Questions
How do I track a parcel sent by Canada Post?
Type your Canada Post PIN (Parcel Indicator Number) into the tracking field above and click "Track Now".
What does a Canada Post tracking number look like?
Within Canada, tracking numbers are 16 digits long. International mail uses a 13-character mixed format, for instance LN123456789CA.
What are Canada Post's delivery timeframes?
Regular Parcel takes 2–9 business days across the country. Xpresspost narrows that to 1–2 days for most destinations, and Priority Mail guarantees next-business-day arrival in major urban centres.
What does "Item processed" indicate in Canada Post tracking?
A scan at a Canada Post sortation facility was recorded. The item is now en route to the next routing point or the local delivery depot.
Can I change the delivery address once a Canada Post parcel is in transit?
Account holders can use the FlexDelivery feature or act on a Delivery Notice Card to have the parcel held at a post office or sent to an alternative address.